To do this, go back to the printer and press "Setup." Use the arrows to select "Tools" and press "OK." Then move the arrows to "Clean Printhead" and press "OK." This will begin a diagnostic process that will clean the print head, and typically solves the problem. If quality issues or streaking remain, clean the print head. Press the setup button on the C7280 and, using the up/down arrows, go to "Tools." Press "OK," then go to "Display Ink Gauge" and press "OK." This will display levels of remaining ink for the cartridges. If the print quality is poor, check the supply levels on the printer. Check that the print cartridges in the C7280 are HP brand, and were installed by the "use by" date on the package. HP only guarantees that the printer will function when genuine HP products are used. If the error is still there, or reoccurs replace the unit.įor 0XC19a error messages the printer can't be recovered.Īll the best and if it fixes the issue please click on Kudos.Īlthough I am an HP employee, I am speaking for myself. If SELF TEST prints, then printer is ready for use or Software Installation. To verify printer functionality print a SELF TEST PAGE. Once the initialization process is complete, the printer will print out a Diagnostic Page. Allow this process to complete and do not interrupt. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. If the printer has already initialized, then go to the next step. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Your HP PhotoSmart C7280 printer is designed to work with original HP 02 ink cartridges. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. Message changes to “Hardware failure status Cleared. If not there already, Arrow Key over to “Hardware failure status”,ĭisplay should say “Hardware failure status: Clear. Press and release the right arrow button until the display says “System Configuration Menu”.ĭisplay should say “Hardware failure status”. You can opt for an original ink manufactured by HP themselves or choose a compatible cartridge. Press and release in sequence the “1”, “2” and “3” buttons.ĭisplay should say “Support” and display the FW rev (something like R0631R) You have two main options when buying HP Photosmart C7280 ink. Press the “#” key and release both keys.ĭisplay should say “Enter Special Key Combo”Ĭ. I have came across to your issues and we have a fix for it and you may try it, but that would only apply on the error codes begining with “ 0xC18A” an not with "0xc19a".ī. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If after cleaning the printhead the print quality did not improve, try checking the ink level to see if there are nearly empty cartridges. I already tried cleaning the printhead but the print quality did not improve. If it's not there, you may give us a call via our hotline so we can assist you. ![]() ![]() If you can't find the shipment notification in your inbox, then kindly check the SPAM folder. I did not receive a shipment notification email. To know the ink status, you may print a print quality report or check the estimated ink levels from the control panel or HP Photosmart Software. How would I know if one of the ink cartridges inside my HP Photosmart C7280 is running out of ink? Then, close the access door of the cartridges. Put the new cartridge in and lower its latch.Any film or cap covering its contacts or nozzles should be removed. Then, get the replacement and release it from its packaging. ![]()
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